Help centre

Frequently Asked Questions

Everything you need to know about buying TF2 keys and getting Steam wallet credit through GMZ Games.

How it works
How does GMZ Games work?
It's a simple 4-step process:
  1. Contact us with the number of TF2 keys you want
  2. Pay via PayNow — instant SGD transfer, no card needed
  3. Add our GMZ Steam account as a friend
  4. Receive your keys via Steam trade offer and sell them on the Steam Community Market
The proceeds from selling the keys go straight into your Steam wallet — at more than you paid us.
Why do I get more Steam credit than I pay?
We sell TF2 Mann Co. Supply Crate Keys below the Steam Community Market price. When you list and sell the keys on Steam Market, you receive the full market price (minus Steam's fee). Because your cost from us is lower than what you receive, the difference becomes extra Steam wallet credit.
Example: you pay us S$2.40/key. The key sells on Steam Market for ~S$3.20, and after Steam's fee you receive ~S$2.78 — more than you paid.
Do I need to play TF2 to use this service?
No. You only need a Steam account in good standing with the Community Market enabled. You don't need to own, install, or launch Team Fortress 2 at all.
How long until I receive my keys?
Usually within a few hours of PayNow confirmation during business hours. We send a Steam trade offer directly to your account. Orders placed late at night may be delivered the following morning — but every order is guaranteed.

Pricing & Steam fees
How much do keys cost?
We charge a flat rate of S$2.40 per key — no tiers, no hidden fees. You can see the live Steam Market price and calculate your exact savings on the home page calculator.
What is the Steam market fee and does the calculator account for it?
Steam deducts a combined ~13% from TF2 key sales (10% Steam cut + 2% TF2 developer cut, rounded per transaction). This is already factored into the "Steam wallet earned" figure on our calculator — what you see is exactly what lands in your wallet, not the gross sale price.
Verified: if a buyer pays S$3.23 on Steam Market, you receive S$2.81 after fees.
Is there a minimum or maximum order?
No strict minimum. For larger orders, contact us first to confirm stock availability. One flat price regardless of order size.

Payment & safety
How do I pay?
We accept PayNow — Singapore's instant bank transfer system. No credit card, no overseas fees, no account sign-up required.
Is this safe? How are the keys delivered?
Keys are delivered via Steam trade offer — the same official peer-to-peer system Steam uses for all item exchanges. We never ask for your password or any personal information beyond your Steam friend request.
What if I have an issue with my order?
Contact us via the contact page and we'll resolve it. For payment issues, include your PayNow transaction reference. We respond as quickly as possible.